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Overview

OffstageArts is a database system meant to serve all the needs of a typical nonprofit or nonprofit arts organization. It integrates donor development, marketing, ticketing, and school management into one system. All interactions of the organization with its constituents are tracked, thereby supporting market segmentation, data mining and best practice non-profit marketing techniques. This integration has a number of benefits:

  • Staff efficiency is improved through the automation of routine tasks.
  • All customer, donor and other constituent interactions are tracked --- every ticket sale, every student enrollment, every donor pledge.
  • Efficiency of scarce marketing resources is improved through advanced data mining techniques based upon all available data.
  • The need for dual data entry stemming from overlapping multiple systems is eliminated.
  • On-line ticketing is taken in-house, allowing organizations to maintain control of customer data while avoiding third-party per-ticket fees.

    • OffstageArts, licensed under GPLv3, is the only non-proprietary arts management system that integrates donor development, marketing, ticketing and school management. It is appropriate for a wide range of non-profits, with additional modules specifically suited for the performing arts sector. It can be expanded and customized as needed to fit a particular organization's needs.

    OffstageArts was originally developed for José Mateo Ballet Theatre, New England's second-largest ballet organization. Although it is aimed at arts management, it is actually suitable for a wide range of non-profit organizations. Because it is free software, it can be improved to be even more suitable for general non-profit organizational management.